TECHNOLOGY

Powerful technology underneath. Simple software on the surface.

Customers should not need to understand the technology stack to use the product. Underneath, we use secure cloud software, structured data, automation and AI so the experience on top can stay clear, quick and useful.

WORKFLOWSDATAAUTOMATIONSAAS

PRODUCT ENGINEERING

Different products, a familiar way of working.

Shared patterns around navigation, workflow, reporting, mobile use and AI assistance help DGi Smart build a more coherent product ecosystem.

Smart HOPS Pro dashboard, workforce, onboarding, AI compliance assistant and mobile app screens — Smart HOPS Pro — workforce, onboarding, compliance and mobile field workflows.

ComplianceAI dashboard, risk assessment, policy management, AI assistant and reporting screens — ComplianceAI — compliance visibility, risk, policies, AI-assisted review and reporting.

Built for more than one business

A shared platform approach designed to separate customer data and configuration while supporting efficient product deployment and growth.

The process stays clear

Structured stages, assignments, statuses, evidence and completion rules turn manual processes into trackable digital operations.

AI where it helps

AI can support summarisation, information discovery, gap identification and decision support within clearly defined workflows.

Field & mobile use

Responsive interfaces and field-oriented workflows support teams working away from a traditional desktop environment.

Ready to connect

API-led thinking allows platforms to exchange data with customer systems and third-party services as integration requirements mature.

Security built in

Identity, role-based access, tenant separation, auditability and secure data handling form part of the platform engineering approach.

SHARED TECHNOLOGY

Build reusable capability once, apply it intelligently.

The longer-term DGi Smart architecture is intended to reuse proven components across appropriate products: authentication, tenancy, notifications, document handling, reporting, audit records, workflow patterns and AI services.

This approach can reduce duplicated engineering effort while allowing individual products to retain workflows specific to their market.

Experience layerWeb, responsive & field interfaces

Application layerProducts, workflows & business rules

Intelligence layerAutomation, AI assistance & reporting

Data & platform layerTenant data, evidence, identity & integrations

BUILD WITH DGi SMART

Have an operational challenge that needs a smarter platform?

Talk to us about product fit, pilot participation or a workflow that could benefit from automation and AI-assisted technology.

Start a conversation →