ONBOARDFLOW MSP

Make onboarding repeatable, visible and accountable.

Standardise customer and service onboarding with tasks, ownership, dependencies, approvals and progress in one clear workflow.

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PLATFORM PREVIEW

See every onboarding stage, owner and dependency.

OnboardFlow MSP is being designed around the point where sales handover becomes technical delivery. The project pipeline gives teams a shared view of discovery, migration, configuration and handover instead of relying on disconnected spreadsheets and inboxes.

Project pipelineMigration stagesTask ownershipCustomer handover
OnboardFlow MSP
OnboardFlow MSP onboarding project pipeline and mobile project preview

Interface shown is a product-development preview and may change as the platform is refined.

STRUCTURED ONBOARDING

Replace handover spreadsheets with a repeatable delivery process.

OnboardFlow MSP is designed for service businesses where onboarding involves multiple people, technical dependencies, customer information, approvals and deadlines.

Reusable onboarding templates

Create consistent onboarding processes for different service types, customer profiles and project requirements.

Ownership and responsibilities

Make it clear who owns each stage, task and dependency across commercial, technical and customer teams.

Progress visibility

See what is complete, blocked, overdue or waiting for information without manually chasing every stakeholder.

Technical migration workflow

Structure discovery, migration, configuration, validation and handover into visible stages.

Audit trail and project history

Maintain a usable record of onboarding activity, decisions and completion.

ONBOARDING FLOW

From signed order to operational handover.

01

Discover

Capture customer, technical and service requirements in a structured project.

02

Prepare

Allocate tasks, owners, dependencies and required information.

03

Migrate

Track technical work, approvals, blockers and completion through the onboarding plan.

04

Handover

Complete validation and transition the customer into normal service operations.